See What Our Customers are Saying
At Parkway Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Parkway Automotive to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Parkway Automotive:
I called that day for an oil change, they worked me in. Fast service! I'm a veteran, and they gave me a military discount too.
Tara Willingham
Honest and efficient! Came in for state inspection and of course needed work done. The part was ordered and my car was fixed by the next morning. Thank you!
Mrs. Evans
Thank you Parkway Automotive!! Always a good experience with Quality Work and Excwllent customer service! Thanks again!!
Jim White
Very pleased with the professional services. I love the home kind of feel they offer in conversation and their friendliness!
Samantha Anderson
They are always very friendly and professional. Giving a clear price before starting, repairing done on time are really appreciable. I am very happy with their service.
lincoln
Parkway Automotive is my go to mechanic. They are dependable and frequently make repairs the same day I take the car in for repair. My wife and our 2 sons have had our vehicle in for State inspections in the last 3 months.
Jeffrey Saylor
I am SO thankful that I found this place. I’ve been having a lot of anxiety over the safety of my car for my son and I. Everyone here treated me like family! They were able to fix what needed done right then and there and it was a perfect environment to just sit and relax while my car was being taken care of. Getting to spend time with the pups and relax in their peaceful outdoor seating made my wait nice and peaceful. I will recommend this place to anyone and everyone and will absolutely be back ❤️❤️
Sam Corrick
Nice friendly staff, I walked in asked for a safety inspection and they took care of me in no time at all , I will definitely use these guys again
Kevin Pennington
If you are looking to get your vehicle inspection done, Parkway Automotive is the place for you. They are quick, efficient and friendly. Unlike most places, you are in and out very fast!
Sanford Payne
I just picked up my car after a radiator fan and a drive shaft. I am so happy and they did a fantastic job. I feel like I have a brand new car again. I will be back again for my other fixes and I recommend this business for anyone that needs a speedy and reliable fix. I am extremely grateful!
Rebekah Lehman
Brought my CRX 1991 I’m building for my daughter to the shop for an alignment. Great group of guys. I don’t trust nobody with my car and these guys I can say I trust and are great guys. Very nice shop willing to get the job done the right way. Very professional. I really feel like they should be promoted more than a lot of these shops out here. Thanks for helping me out and being a great part of the community.
Bodi Amora
I’m so happy that I found Parkway Automotive. I was desperate for a wheel alignment and couldn’t get an appointment anywhere. Luckily, Parkway Automotive was recommended and even though they were booked, they were kind enough to help a frantic lady. Thanks, Parkway!
Kmitcham79
I have gone to parkway automotive for years and they’ve always provided great service and very reasonable prices. Solid customer service too which seems hard to come by these days. Highly recommend.
Lorely Flores
Excellent service! I came here for a vehicle inspection and emissions test. The owner was very friendly, professional, and made the whole process easy. I was really happy with my experience. Highly recommend Parkway Automotive to anyone needing an inspection or emissions test!
Nikmal Atmar
I went to Parkway Automotive for a vehicle inspection. I was in and out very quickly. Staff, including their three dogs, were friendly and efficient. Thanks!
Richard Starr
I've driven past Parkway Automotive a million times; come now to realize that I've been cheating myself a million times. THOSE FOLKS ARE ABSOLUTELY TERRIFIC!!!!!!!!!!!!!!!!!!!!!!!!!!! Kim is made for her position as she is kind, wonderful, professional and knowledgeable. I stopped in there with a small issue with my truck, they took it in, found the culprit, and didn't even charge me for it. Like I told Kim as I departed, "you now have a customer for life "
Reginald Mason
I noticed a loose piece of plastic dangling on the undercarriage. It was close to 5 PM before the Memorial Day long weekend. My mechanic could not do it and recommended Parkway. They were very friendly and reattached the piece without charging me. That they would do this for someone who is not a regular speaks volumes. I highly recommend them!
Britton Price
I came to get my brakes and rotors replaced and even though the shop was busy the workers were respectful and quick!
Khaiheem Thomposn
Friendly, fast and efficient. I felt like they really tried to help me. I was in and out quickly. I will never go any where else!
Jeannine Jorgensen
Kim is a great manager ! The team did great work on my Chevy Cruze. Fast and Reliable. I wish I could give them 10 stars !
Richard Smith III
As always, Parkway Automotive took great care of me. They remain a family owned company that makes customer service and satisfaction their number one priority. Kim was amazing in how she greeted me and asked what they could do for me. She made certain I was in and out promptly. If your looking for old school, family owned car service and maintenance Parkway Automotive is the place to go.
Clement Mitchell
Looking for a reliable, honest, local auto repair shop in the Dale City/Woodbridge area? This is it. Quality work, fair prices, prompt service. Shop staff take the time to show you the issues identified, proposed fixes, and up front pricing. You'll be greeted at the desk or on the phone with polite welcomes and knowledgeable responses to your questions. If you wait for the repair work, (rather than drop off), you'll be treated to some visits from their dogs who are super sweet and love to be rubbed behind the ears.
Kenny B.
I didn’t know tires could be this easy to buy and have installed. A great business that offers knowledge, customer service and great prices.
Vicki Huttar
Trustworthy and thorough service as always Friendly and polite staff As always I felt I was treated with honestly and got a fair deal with a product and labor that I have total satisfaction
James Pearson
Love everyone that works here, quick reliable service on all my vehicles. I recommend everyone here.
Chelsea Anderson
First time walking in asking for an inspection along with an alignment. Greeted warmly and yes we can can do it. Took about one hour. Left and immediately went to get another car aligned. All done same day two cars. Thank you very much. Fair prices and good work!!!
Grumpy Pops
Great experience, no line. Kim was very helpful and my daughter enjoyed the little toys in the waiting area. Outdoors is like a summer camp vibe, very cute
Hidaia Salem
Love Parkway! Super friendly, great customer service, and their prices are really great.
George Wilson
I trust these guys. They’re fair, they’re honest, they’re not going to try and sell you a service your car doesn’t need, and they get the work done quickly. And you get to pet adorable dogs while you wait!
Becky Fowkes
This place is amazing!!! will be taking my car here from now on! My whole family loves this location. It is the only place we will take our vehicles moving forward!
JEREMY The Geek
I had such a great experience here! When I arrived I was greeted by their dogs, which made my day. I had to get the 2 inspections required by the State and the service was fast, in 20 minutes I had my car back. Everybody was very friendly! 100% reccomend!
marina reis
My new favorite spot! I came in to get my emissions checked. I prepared myself for this to take all day but was taken aback when everything was done in under 30 minutes. I was very impressed with how efficient, kind and knowledgeable everyone is here! I will be back for next emissions and any future help I will need.
Evelyn Castro
Outstanding service. Courteous front desk staff. Got me in and out within 2 hours!
Barry Wilson
First time here. They were very welcoming. Inspection was done in a timely manner. Engineer light was on and problem diagnosed and fixed. Would definitely recommend them
Jan Ingraham
Honest, reliable, fast. Again, I repeat, HONEST. That is what matters most.
Kelley Howard
Parkway is my go to shop, straight shooters and honest prices. I have been using the shop for over 15 years. The new owners are as honest as the previous owner. Update: I had two cars break down in under a week. The team went above and beyond to help me quickly. The shop is very honest and didn’t take advantage of the rough situation I was in. I would give them six stars if so could.
Thomas Rosner
Excellent shop where they really take care of you and make sure everything is right. I took my 1965 Falcon there for some work and was kept in the loop about status and if they had questions about other repairs I could have done if I wanted. Great people
Nathan Jensen
First time going to Parkway Automotive and it won’t be my last. They told me the person I got my tires from scammed the hell out of me with the wrong size. I went back and got the right ones. But I’ve never would have known. They let me come and get my inspection like 10 mins before closing and the prices are great. Not to mention we had fun shooting the shit while waiting! Did an amazing job on my breaks and rotors!
Timothy Coleman
Excellent customer service. They have a wonderful welcoming team that sat the atmosphere as you walk to the front door. I would definitely recommend them. They take great care of my 20 year old Volvo XC90.
Anniestine Lundy
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